Light and Dwell Consultation Call Terms of Service
Last Updated July 7th, 2022
Light and Dwell provides and makes available Consultation Calls subject to these Terms of Service. Please read these terms carefully, as they set forth the legally binding terms and conditions governing the access and use of Consultation Calls between you and Light and Dwell.
Eligibility. You affirm and represent and warrant that you are 18 years old or the age of majority in your jurisdiction, and fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms.
Electronic Communications. By purchasing a Light and Dwell Consultation Call, you consent to receive electronic communications from Light and Dwell, including correspondence, questionnaires, instructions, receipts, and notices via email. These electronic communications may include notices about applicable fees and charges, transactional information and other information concerning or related to your consultation call and are part of your relationship with Light and Dwell. You agree that any notices, agreements, disclosures or other communications that we send you electronically will satisfy any legal communication requirements, including that such communications be in writing.
Consultations. Light and Dwell Consultation Calls enable users to connect with Designers and purchase Consultations from such Designers. If you decide to engage a Designer you acknowledge and agree that you will be required to and shall pay the applicable fees for the Consultation purchased by you specified in the Order submitted by you to engage such Designer (the “Consultation Fees”). The Consultation Fees shall be paid through the payment processing methods available through Light and Dwell. You agree that you will not indirectly or directly offer or solicit any Designers, or accept any offer or solicitation from a Designer, to invoice, pay, or receive payment of the Consultation Fees or any other fees and/or amounts in any manner other than through Light and Dwells payment option.
Appointment Cancellation by Light and Dwell. We reserve the right to cancel any Appointment at any time in our sole discretion, even if such Appointment has been accepted by us (as set forth above).
Appointment Cancellation and Rescheduling by Client. Subject to these Terms, you may cancel or reschedule a Consultation Call up to 72 hours before the scheduled time of the Consultation for a full refund. If you cancel or request a reschedule less than 72 hours before your Consultation, you will be charged in full. In addition, you are allowed one cancellation and one reschedule between each completed Consultation. Any cancellations and/or reschedules beyond that will politely be declined and charged in full.
Payment Terms. You agree to, and shall, pay Light and Dwell, and hereby authorize Light and Dwell and its third payment processors to charge you, the fees, taxes, and other applicable charges specified in the Order submitted by you to Light and Dwell. You will be asked to supply certain information relevant to your Order including, without limitation, your credit card number, the expiration date of your credit card (and CCV#), your billing address, and your shipping information. You represent and warrant that you have the legal right to use any credit card(s) or other payment method(s) provided by you in connection with any Order. By submitting such information, you grant Light and Dwell the right to provide such information to our third party service providers for purposes of facilitating the completion of Orders initiated by you or on your behalf. Verification of your information may be required prior to the acknowledgment or completion of any Order.
Privacy Terms. Aside from disclosing your information to those of our personnel who are authorized to process the information in order to provide Light and Dwell Services and who are committed to confidentiality, we disclose your personal information only to the third parties as described below.
Hosting services providers,
Analytics providers,
Payment processing providers (currently Stripe),
Providers of business operations and communication tools
There may be situations where you are asked to consent to share personal information with Light and Dwell or third parties for additional reasons not included above. In such event, we will only share such personal information if we have received your prior consent and only for the purposes as listed in the request to share such information.
Availability. Consultation Calls are intended for users who reside in the United States of America. Information describing Consultation Calls may be accessible worldwide but this does not mean Consultation Calls, or certain portions thereof, are available in your country. If you access and use Light and Dwell Consultation Calls outside the United States, you do so at your own risk and are responsible for compliance with applicable local laws. Light and Dwell may restrict access to Consultation Calls, or portions thereof, in certain countries in its sole discretion. It is your responsibility to make sure your use of Consultation Calls is legal in your country of residence. Consultation Calls may not be available or accessible in all languages.
Indemnification. You agree to, and shall indemnify, defend and hold harmless Light and Dwell, its employees, contractors, service providers, vendors, and/or agents, from and against any and all claims, actions, demands, liabilities, losses, damages, expenses, and costs (including reasonable attorney fees) arising from (a) your breach of these Terms and/or any other Additional Terms, (b) violation of any license or other agreement applicable to any Third Party Integrations; (c) failure to perform and/or comply with your obligations and responsibilities applicable to any Consultations purchased by you, (d) your use or alleged misuse of Light and Dwell Services (or any part thereof) and/or any Service Content, (e) your use and/or misuse of the Consultations you purchase, (f) your User Submissions; and/or (g) any of your Dealings and Your Disputes. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you hereunder, in which case, you agree to cooperate with us in the defense of the claim. Some jurisdictions limit consumer indemnities, so some portions or all of this indemnity provision may not apply to you.